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Terms & Conditions

Terms & Conditions

Dubbing Desk (“DD”) is a software platform developed and operated by The Sound Enclave LLC. These Terms & Conditions (“Terms”) govern your use of the DD platform, websites, software, and related services (“Services”).

Governing Language: These Terms are written in English. Any translated version is provided for convenience only. If there is any conflict or inconsistency, the English version will control.

Hierarchy: If these DD Terms conflict with The Sound Enclave LLC’s governing policies, the DD Terms control for DD-specific topics, and the company policies control for general matters.

By accessing or using DD, you agree to these Terms and to the governing policies of The Sound Enclave LLC, including the:

  • Privacy Policy
  • Copyright/DMCA Notice
  • Cookie Policy
  • Any DD-specific feature agreements

If you do not agree, you must stop using the platform.


1. Eligibility

DD is intended for professional use.
You may use DD only if:

  • you are at least 18 years old, and
  • you can form a binding contract under applicable law, and
  • you are accessing the platform on behalf of a studio, company, or authorized team.

DD is not intended for children under 13.


2. Your Account

You agree to:

  • provide accurate and complete registration information
  • keep your login credentials secure
  • be responsible for all activity under your account
  • notify us immediately if you suspect unauthorized access

We may suspend or terminate accounts for security, non-payment, or violation of these Terms.


3. Studio Data & Content

DD is a private platform for professional dubbing workflow management.
As a studio user, you may upload or enter:

  • production metadata
  • scripts and subtitles
  • casting information
  • project schedules
  • vouchers and financial data
  • QC reports
  • reference files

You retain ownership of your uploaded materials.
You grant us a limited license to store, process, and display this data solely to operate the DD platform.

DD does not claim, license, or commercially exploit any studio materials.

You agree not to upload:

  • illegal content
  • malicious code
  • copyrighted materials you have no rights to use
  • harmful or abusive material

4. License to Use DD

We grant you a limited, non-exclusive, non-transferable license to use DD:

  • within your studio
  • for internal dubbing workflows
  • according to your subscription tier

You may not:

  • reverse engineer or modify DD
  • resell or sublicense the platform
  • use DD to build competing services
  • access DD in any automated manner not authorized by us

5. Subscriptions, Fees & Billing

DD uses subscription-based access.
By activating a paid plan, you agree to:

  • pay all fees associated with your chosen tier
  • maintain an active payment method
  • ensure timely renewal if auto-renew is offered
  • accept that service access may be restricted for non-payment

All prices are listed before taxes unless otherwise stated.

Refunds

DD subscriptions are non-refundable except when:

a critical service malfunction occurs

and you notify us at: billing@thesoundenclave.com

No refunds are granted for:

  • usage decisions
  • unused time
  • feature expectations not included in your tier

6. Studio Isolation & Data Access

DD is a multi-tenant system.
Your data is isolated by id, and:

  • you cannot see data from other studios
  • your users operate within your studio’s environment
  • access is governed by roles you configure

We reserve the right to maintain server logs for security purposes.


7. Confidentiality

We treat all studio data as confidential.
You agree to:

  • keep your DD access confidential
  • protect non-public system information
  • not disclose platform screenshots, features, or UI to competitors without permission
  • not misuse proprietary workflows or internal documentation

Confidentiality survives account termination.


8. Third-Party Integrations

DD may integrate with:

  • Google Drive
  • Dropbox
  • Dropbox Sign
  • Slack
  • Email providers

You may enable or disable these integrations.
Third-party terms apply once you authorize them.

We are not responsible for third-party outages or data handling beyond our control.


9. Intellectual Property

All DD software, UI, branding, and documentation remain the exclusive property of The Sound Enclave LLC.

Using DD does not grant you:

  • ownership
  • distribution rights
  • IP rights
  • branding rights
  • source code access

10. Termination

You may terminate your account at any time by contacting:

contact@thesoundenclave.com

We may suspend or terminate accounts for:

  • non-payment
  • security risks
  • platform abuse
  • violation of these Terms

Upon termination:

  • your access is disabled
  • your users lose access
  • we may retain data as required by law or for backup
  • you may request full deletion of your studio data

11. Disclaimers

DD is provided “AS IS” and “AS AVAILABLE”.

We do not guarantee:

  • uninterrupted service
  • error-free operation
  • compatibility with all hardware or browsers
  • specific workflow outcomes
  • data recovery after deletion

You use the platform at your own risk.


12. Limitation of Liability

To the maximum extent permitted by law:

  • The Sound Enclave LLC is not liable for indirect, incidental, or consequential damages
  • Total liability is limited to the amount paid by you in the last 60 days

This limitation stands even if you have notified us of potential damages.


13. Indemnification

You agree to indemnify and hold harmless The Sound Enclave LLC from claims arising out of:

  • your misuse of the platform
  • your uploaded materials
  • your violation of these Terms
  • disputes between you and your users or staff

14. Governing Law & Jurisdiction

These Terms are governed by:

The laws of the State of Florida, USA.

You agree to exclusive jurisdiction in:

Broward County, Florida.


15. Changes to These Terms

We may update these Terms periodically.
If changes are material, we will notify you via platform or email.

Continued use of DD after updates constitutes acceptance.


16. Contact

For legal inquiries:

The Sound Enclave LLC
Email: contact@thesoundenclave.com

Website: www.thesoundenclave.com

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